Can I book through Hike NZ?
No. We are a directory and guide, not a booking agent. Each listing links to the business's own website and you book with them directly, so there is no booking fee and no commission. Huts and campsites on DOC tracks are booked with the Department of Conservation.
How do you choose the businesses you list?
Every listing is checked against our editorial policy before it appears: the website has to load, the business has to be a real, operating New Zealand business, and it has to be something walkers and trampers can use. We describe each one using only what its own website says.
Are you the Department of Conservation?
No. Hike NZ is independent, operated by 0 Digital in Aotearoa New Zealand. For track status, alerts and hut bookings always use the official DOC website.
Is a walk safe right now?
Check the DOC track status and alerts, the MetService mountain forecast and the Outdoor Safety Code before every walk, and tell someone your plans. Conditions change fast in the hills and our guides cannot replace those official sources.
Why does a listing say "Illustrative photo"?
Until a business claims its listing and adds its own photos, we show one of our own photos of the area or type of business. We never copy photos from a business's website without permission.
I run a hiking business. How do I get listed?
Use the List your business page. Listing is free. Once it is live you can claim it, add your own photos and correct any details.
What do the paid plans add?
Verified (NZ$49 a year) adds a Verified badge, your logo and up to 3 categories. Premium (NZ$99 a year) also places you above free listings in your region and category, puts you on our homepage and gives you a followed link to your website. Prices include GST.
Can I cancel a paid plan?
Yes, any time. Your plan keeps its features until the end of the year you have paid for, then the listing goes back to free.
Something in a listing or guide is wrong. What do I do?
Email support@hike.co.nz and we will fix it. Businesses can also correct their own listing from the claim link we email them.
